Important Notice
By using the gogorumy website or mobile app, you are considered to have accepted these terms and conditions. If you disagree with any of the terms, please discontinue use of the platform.
Welcome to gogorumy. We believe that a fair and transparent relationship requires both parties to have a clear understanding of their rights and responsibilities. These terms and conditions are designed with exactly that purpose in mind. Everything is laid out in plain language — the relationship between you and gogorumy, your rights and limitations, and our obligations to you.
gogorumy is an internationally licensed online gaming platform offering Sports Betting, Live Casino, and a wide range of online games to Bangladeshi players. By using our services, you agree to comply with our terms and conditions.
Key Highlights at a Glance
Account Register
You must be at least 18 years old to open an account at gogorumy. All registration details must be accurate and legitimate. Each individual may only operate one account.
Bonuses & Promotions
All bonus offers carry their own wagering requirements. Bonus funds must meet the specified wagering threshold before they can be withdrawn. Failure to meet the requirements may result in the bonus being forfeited.
Deposit & Withdrawal
Gogorumy supports transactions via mobile banking and e-wallets. Minimum deposit and withdrawal amounts apply. Withdrawals may be limited until KYC verification is completed.
Security & Privacy
Your personal information is fully protected. gogorumy operates with SSL encryption and a strict data protection policy. Your information is never shared with any third party.
Betting Rules
All bets at gogorumy are settled fairly. If fraud or foul play is proven, the bet will be voided and the account may be suspended. Special rules apply to live betting.
Responsible Gaming
Gogorumy supports healthy gaming habits. Deposit limits, self-exclusion, and session break options are all available. We are always here to help with addiction prevention.
1. Eligibility & Account Registration
To use gogorumy's services, you must meet certain eligibility requirements. These conditions ensure that our platform is used only by eligible individuals and that everyone's experience remains safe and fair.
1.1 Age Restriction & Identity Verification
- You must be at least 18 years old to open an account at gogorumy.
- You must provide your full name, date of birth, address, and mobile number accurately at the time of registration.
- Gogorumy reserves the right to verify your identity at any time using your national ID, passport, or other supporting documents.
- An account created with false information may be terminated at any time and the balance may be forfeited.
1.2 Multiple Accounts Prohibited
- Each individual may operate only one gogorumy account.
- If multiple accounts belonging to the same person are detected, all accounts will be closed and all balances will be forfeited.
- Multiple members of the same household may hold separate accounts, but each must use a different payment method.
- Using multiple accounts to claim bonus offers is strictly prohibited.
1.3 Account Security
- It is your responsibility to keep your gogorumy account password and login details completely confidential.
- If you suspect unauthorized access to your account, contact gogorumy support immediately.
- Sharing or selling your account to another person is strictly prohibited.
- Gogorumy will never ask for your password. If you receive any such request, please report it to our support team immediately.
2. Deposit & Withdrawal Policy
All transactions at gogorumy are fully secure and transparent. We offer deposits and withdrawals through a variety of mobile banking and e-wallet options, tailored to the convenience of our Bangladeshi members. The key rules governing these transactions are outlined below.
| Subject | Deposit | Withdraw |
|---|---|---|
| Minimum Amount | BDT 500 | BDT 500 |
| Maximum Amount | BDT 2,00,000 (per day) | BDT 1,00,000 (per day) |
| Processing Time | Instant | 15 minutes – 2 hours |
| Method | Mobile Banking, E-Wallet | Mobile Banking, E-Wallet |
| Charges | Zero | Zero |
| KYC Required | No (for small amounts) | Yes (for large amounts) |
2.1 General Transaction Terms
- All deposits and withdrawals must be made using a payment method registered in your name.
- Deposits or withdrawals from third-party accounts are strictly prohibited.
- Gogorumy complies with international anti-money laundering standards. Suspicious transactions may be subject to investigation.
- Wagering requirements must be fulfilled before bonus funds can be withdrawn.
3. Bonus & Promotion Terms
gogorumy's bonus and promotion offers provide added value for our members. However, each bonus comes with specific conditions that must be met before a withdrawal can be made.
3.1 Welcome Bonus Terms
- New members can receive a welcome bonus of up to 100% on their first deposit.
- A minimum deposit of BDT 500 is required to receive the welcome bonus.
- To withdraw bonus funds, the combined total of deposit + bonus must be wagered a minimum of 15 times.
- Wagering requirements must be completed within 30 days of receiving the bonus; otherwise, the bonus will be forfeited.
- The welcome bonus is available to each member once only.
3.2 General Bonus Policy
- Gogorumy reserves the right to modify, suspend, or cancel any bonus offer at any time.
- Attempting to manipulate or abuse accounts to take advantage of bonus offers may result in account termination.
- Some bonuses are only valid for specific games or betting categories.
- Cashback bonuses are calculated based on net losses from the previous week.
Bonus Abuse Warning
Gogorumy's system automatically detects bonus abuse. If anyone attempts to claim bonuses through multiple accounts, bots or automation, or any other fraudulent means, all associated accounts will be closed and all balances will be forfeited.
4. Betting Rules
gogorumy has specific rules governing participation in Sports Betting, live betting, and casino games. These rules are in place to ensure a fair and level playing field for everyone.
4.1 Bet Settlement
- All bets are settled based on official results.
- If an event is cancelled or postponed, the bet will be voided and the stake will be refunded.
- Gogorumy reserves the right to void any bet accepted at incorrect odds due to a technical error.
- For live betting, the odds at the time the bet is submitted will apply.
4.2 Prohibited Activities
- Participation in match fixing or event manipulation is strictly prohibited.
- Coordinating bets with other members (arbitrage betting) is prohibited.
- Placing bets using bots or automated software is strictly prohibited.
- Betting based on insider information (insider betting) is prohibited.
5. Responsible Gaming Policy
gogorumy supports entertainment, not addiction. We firmly believe every member's gaming experience should be enjoyable and controlled. To that end, we have put in place a number of responsible gaming safeguards.
5.1 Protective Tools
- Deposit Limit: You can set daily, weekly, or monthly deposit limits on your account.
- Betting Limit: You have the option to set a wagering limit for a specified period.
- Break: You may take a temporary break ranging from 24 hours up to 30 days.
- Self-Exclusion: You have the option to permanently deactivate your account at any time.
- Reality Check: You will receive automatic reminders about how long you have been playing.
5.2 Minor Protection
- Gogorumy is strictly prohibited for anyone under the age of 18.
- We follow a strict age verification process to prevent minors from accessing the platform.
- Parents can use parental control software to block minors from accessing the platform.
- If an underage user is detected, the account will be terminated immediately.
6. Account Suspension & Termination
gogorumy reserves the right to temporarily suspend or permanently close a member's account under certain circumstances. This measure is taken to protect all members and uphold the integrity of the platform.
6.1 Reasons for Account Closure
- Registering with false or inaccurate information.
- Operating multiple accounts.
- If evidence of bonus abuse or manipulation is found.
- Involvement in money laundering or any illegal financial activity.
- Serious violation of gogorumy's terms and conditions.
- Using bots or automation software.
6.2 Self-Exclusion
- You may request to close your gogorumy account at any time.
- You will have the opportunity to withdraw your balance before your account is closed.
- Any active bonus will be cancelled upon account closure.
- Please contact the support team to reactivate your account.
7. Liability Limitations & Dispute Resolution
gogorumy is committed to delivering the highest standard of service; however, our liability has limits in certain situations. This section outlines those limits and the process for resolving disputes.
7.1 Limitation of Liability
- Gogorumy is not responsible for bets lost due to internet disconnection.
- Gogorumy is not directly liable for issues arising from the failure of a third-party payment provider.
- Gogorumy is not liable for temporary service interruptions caused by unforeseen technical issues.
- Gogorumy is not responsible for any account information leak resulting from your own negligence.
7.2 Dispute Resolution Process
- For any dispute, a complaint must first be submitted to gogorumy's customer support.
- Gogorumy will endeavor to resolve complaints within 7 business days of submission.
- If you are not satisfied with a gogorumy decision, you may appeal to the relevant international gaming authority.
- In disputes regarding bet outcomes, gogorumy's decision shall be considered final.
Legal Jurisdiction
These terms and conditions are governed by the laws of the country in which gogorumy is licensed. Any legal disputes will be settled in the courts of that jurisdiction. We always prioritize resolving disputes through dialogue.
8. Policy on Changes to Terms & Conditions
gogorumy reserves the right to update these terms and conditions as needed. Members will be notified before any significant changes take effect. Continued use of the platform after any update constitutes acceptance of the revised terms.
8.1 Change Notification
- Members will be notified by email or in-app notification at least 7 days before any significant changes to the terms take effect.
- Minor edits or spelling corrections will not require a separate notification.
- The date of the last update will always be displayed at the top of this page.
- To view a previous version of the Terms & Conditions, please contact Support.
Frequently Asked Questions (FAQ)
You must be at least 18 years old to open an account at gogorumy. You will also need an active mobile number, accurate name and address details, and a valid payment method. For large withdrawals, KYC verification using a national ID or passport may be required.
No, bonus funds cannot be withdrawn directly. Each bonus comes with specific wagering requirements. For example, the welcome bonus requires a minimum of 15x wagering on the combined total of the deposit and bonus amount. Once the requirement is met, the bonus funds will be converted to your real balance and become withdrawable.
gogorumy typically processes withdrawals within 15 minutes to 2 hours. However, additional verification may be required for KYC checks or large amounts, which can extend processing time. Timing may also vary depending on your payment method, particularly during late-night hours or banking holidays.
If your account has been closed, contact gogorumy's 24/7 live support first. Accounts are typically suspended temporarily for identity verification or security reasons. Submitting the correct information and required documents will help get your account reactivated quickly. However, closures due to rule violations may be permanent.
gogorumy is an internationally licensed online gaming platform. We operate under international gaming authorities and adhere to all applicable international standards. Members are solely responsible for staying informed about the laws that apply in their own country.
Members will be notified in advance of any significant changes to gogorumy's terms and conditions via registered email or in-app notification. The date of the latest update is always displayed at the top of this page. We recommend checking back regularly to stay up to date.