Introduction

Welcome to Gogorumy. We believe every user deserves a privacy policy that is clear and easy to understand. This Gogorumy Privacy Policy document explains what information we collect when you use our platform, why we collect it, and how it is managed.

Reading this document will show you that your data is completely safe with Gogorumy. Our Privacy Policy meets international data protection standards, and we never sell your personal information to third parties.

Gogorumy is for users aged 18 and above only. By registering, you consent to this Privacy Policy. If any part is unclear, please reach out to our support team.

What Information Is Collected

Under the Gogorumy Privacy Policy, we may collect the following categories of information:

  • Identifying Information: Your full name, date of birth, national ID number, and photo, used for account verification.
  • Contact Information: Email address, phone number, and the address provided at registration.
  • Financial Information: Transaction history, deposit and withdrawal records (via mobile banking or electronic wallets).
  • Device & Technical Information: IP address, browser type, operating system, and cookie data.
  • Gaming Activity: Bet history, game preferences, login times, and platform participation information.

How Information Is Used

Information collected at Gogorumy is used only for specific purposes. Any misuse of data is strictly prohibited under our Privacy Policy. The primary use cases are:

  • Creating your account and verifying your identity
  • Processing deposits, withdrawals, and other financial transactions
  • Providing customer service and support
  • Monitoring user behavior to ensure responsible gaming
  • Informing you about relevant promotions and offers (with consent)
  • Detecting fraud and maintaining security
  • Meeting legal obligations

Sharing Information with Third Parties

Gogorumy never sells or rents your personal information for commercial purposes. However, data may be shared in the following limited circumstances:

  • Service Providers: Payment processors, identity verification agencies, and technology partners who operate under strict confidentiality agreements.
  • Law Enforcement: Where a valid order is issued by a court or regulatory authority.
  • Anti-Fraud System: With authorized third-party security services for fraud prevention purposes.

Any third-party partner must adhere to the same privacy policy standards as ours. If violated, we will immediately terminate that partnership.

Cookie Policy

Gogorumy uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience on the platform.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and security Deleted at end of session
Functional Cookies Saving language and preferences 1 year
Analytics Cookies Traffic and user behavior analysis 2 years
Marketing Cookies Displaying relevant advertisements 90 days

You can manage or clear cookies at any time through your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.

Your Rights

Under the Gogorumy Privacy Policy, you have the following rights:

  • Right to Access Information: You can find out what information we hold about you.
  • Right to Correction: You may request correction of incorrect or outdated information.
  • Right to Deletion: You may request deletion of your information under certain circumstances.
  • Right to Object to Processing: You may object to the use of information for marketing purposes.
  • Right to Data Portability: You may request a copy of your data in a machine-readable format.

To exercise any of these rights, contact our support team. We are committed to responding within 30 business days.

Data Protection Measures

At Gogorumy, we use industry-standard technology to protect your data:

  • All data transfers secured via SSL/TLS encryption
  • Sensitive data secured with AES-256 encryption
  • Two-Factor Authentication (2FA) feature
  • Regular security audits and penetration testing
  • Strict access controls — only authorized staff can view limited data

If a security incident is detected, Gogorumy will notify affected users in a timely manner as required by law.

Information Retention Period

We retain your data only for as long as necessary or as required by law. In general:

  • Financial and transaction data is retained for up to 5 years after account closure
  • KYC documents are retained in accordance with regulatory requirements
  • Related information is deleted immediately after withdrawing marketing consent
  • Cookie and analytics data is automatically deleted after the designated retention period

Policy Changes

Gogorumy reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will:

  • We will update the effective date on this page
  • We will notify registered users via email
  • We will show notifications when you log in to the platform

Continued use of the platform after changes will be deemed acceptance of the new terms.